Sometimes we in the Industry give ourselves a BAD REPUTATION!

If we are to improve our image, attract the best people to our industry and really make a difference, we need to wake up!

 Recently, I received a call from a young lady (let’s call her Cheryl) who is a friend of the family.  She was involved in an auto accident and wrote off her car.  Now this should have been a very simple claim to adjust. 

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