"Hi Laura. We have this integrated into our website. We've had it for a while and it has worked o.k., but there are some issues which need improvement, which I believe they are working on. The biggest is that there is no integration between…"
"Interesting to read the comments below the story. Opinions are divided on this issue, but transparency and educating the public is still a problem which I'm not convinced can be solved. Either the industry embarks on a massive public education…"
"Thanks. Have you tried it out? We're still using that method for our correspondence with customers and finding that it continues to be effective.
One thing I came away with from a recent seminar is to show the client that we 'reviewed,…"
"Hi again Michael. I think sometimes we are a little shy about letting that client know that we are working hard for them. When I get that positive feedback from a client I am quick to say that yes, I do work harder for them because I am a broker. I…"
"I question why we feel it will be sucessful when each reform has only led to short term improvement. My 'pet' project right now is to push for a higher participation rate overall by getting critical coverage reporting underway. We know…"
"We've discussed this in the office and are beginning to feel the same way. The rating has been sliced up so much that it lacks credibility when we try to discuss it with the client. Given the 'micro cells' of rating we seem to be…"
"Greetings everyone. Looking forward to some lively activity here. I know things have been tough lately, but I was heartened by the session I had there yesterday regarding the upcoming projects including real time auto policy issuance and more…"
BBA - Wilfrid Laurier University, Graduated 1993
FCIP completed in 2002
CAIB completed in 1995
CRM completed as part of FCIP
I joined the family business in 1993, learned it back to front, worked with my Father on our sucession plan and completed it in 2007. We take pride in providing professional advice and great service to our business and personal clients.