Jane Rogers
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  • Dave Minard
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Profile Information

Current Title
Branch Manager
Current Employer
Crawford Risk Management Services

Comment Wall (1 comment)

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At 4:46pm on November 10, 2009, Victor Loo, BA, CHRP said…
Thank you for your time.

My name is Victor Loo and I am a Talent Acquisition Specialist with Aviva Canada (the second largest General Insurance Company in Canada). Your name was highly recommended through my recruiting network as someone who can assist me in my search for Top Talent. I’d certainly appreciate your help in networking as word of mouth travels far and quick in this industry.

I am currently looking to fill the following position : (Description of role is below my signature)

Commercial Lines Branch Manger for Toronto Central Region

High level:

Manage a portfolio of 13 premier brokers
Over see a team of 9 high performing underwriters
Looking for someone w/ 8-10 years experience
Someone with strong Commercial Lines background
Someone with strong business acumen

Perhaps, there is someone from your network of friends may be a fit.

Please feel free to forward this job on to anyone you think would be interested in the position, or anyone else who could point me in the right direction.

Above all, I'd love to connect with you! The insurance industry is all about networking and building relations, you never know if we'll be able to help each other out down the road! Please feel free to give me a shout and time. Also, add me on (below my signature is a link). It's like facebook ,but for professionals

Thanks very much for your help!

Job link:

Want to change insurance?
· You get the customer’s point of view
· You talk in ‘plain speak’
· You keep your promises
Aviva is excited to lead a journey to change insurance.

We are currently recruiting for a Commercial Lines Branch Manager for our Downtown Torontolocation.

Job Summary

This role will be responsible for managing all Commercial Lines Underwriting (Property, Casualty and Auto) and Processing functions for the downtown branch in accordance with the corporate standards.

Job Responsibilities: What would I do on the job?
-Assist in the development of branch strategy and setting of financial targets (COR, GWP, PIF, New Business)
-Manage and execute the Commercial Lines branch plan by providing clear direction on actions required to achieve desired results.
-Lead and motivate the team in a sales oriented approach toward the development of broker partnerships and growth of the commercial lines business.
-Development and management of a team consisting of approximately 15 underwriters - ensuring appropriate workflows, service standards as per corporate objectives are consistently satisfied.
-Oversee and monitor account underwriting and adherence to Aviva policies and procedures
-Analyze branch results via reports - drilling down to the transaction level - and working with the team to implement a strategy to reverse poor outcomes/results and maximize the positive results.
-Performance Appraisals - including succession planning as well as responsible to ensure appropriate training is received by the staff. Provide coaching/mentoring to more junior staff.
-Broker visitations and management - proactively working with broker partners to strengthen relationships and ensure business plans are met. Prompt resolution to conflict/issues that are raised by brokers - acting as a lead on major accounts.
-Attendance at industry/company functions and conferences as required representing Aviva
-Working closely with our BD teams as well as other departments/functions both within the local branch and externally to successfully acheive the branch goals.
-Role model of the Aviva values - Teamwork, Progressiveness, Performance and Integrity.

Experience/Skills required: Do I have what it takes?

-Excellent oral & written communication skills
-8-10 years in commercial underwriting
-Prior supervisory/managerial experience and asset
-Strong leadership, organizational and administration skills
-Highly motivated team player
-Excellent interpersonal skills
-Computer skills in Lotus Notes, Microsoft Word, Excel and Power Point
-Excellent ability to manager customer relationships
-Strong problem solving/analytical thinking.

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