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Heather Cournoyer posted a status
"3 Great Tips on Customer Service learned from flying WestJet. http://tinyurl.com/pngnyr5"
Sep 18, 2013
Heather Cournoyer posted a status
"Hey business owners/leaders/managers? Is it really ALL about making a PROFIT? Check this out! From Passion to PROFIT http://ning.it/19vaDS7"
Jul 30, 2013
Heather Cournoyer posted a status
"Are you broker in AB or ON looking for CE hours that can provide you with leadership information? Check this out http://ning.it/19V8foq"
Jul 2, 2013
Dan Murray, CR liked Heather Cournoyer's blog post Sometimes we in the Industry give ourselves a BAD REPUTATION!
Dec 13, 2012
Heather Cournoyer posted a blog post

Sometimes we in the Industry give ourselves a BAD REPUTATION!

If we are to improve our image, attract the best people to our industry and really make a difference, we need to wake up! http://majix.ca/we-give-ourselves-a-bad-name/ Recently, I received a call from a young lady (let’s call her Cheryl) who is a friend of the family.  She was involved in an auto accident and wrote off her car.  Now this should have been a very simple claim to adjust. See More
Nov 27, 2012
Heather Cournoyer updated their profile
Oct 11, 2012
Heather Cournoyer posted a blog post

What do your Employees Really Want?

Is it money?  Is it a promotion?  Perhaps more time off?  Maybe more vacation?  Have you ever asked them?   Using Survey Gizmo I sent out the following two questions:  What is the best thing any employer has ever done for you to make you feel appreciated?Is there something you would rather have your employer do that would make you feel more appreciated?  If so, what would that be?    Read more......http://tinyurl.com/87sxezbSee More
May 28, 2012
Heather Cournoyer posted a blog post

PASSION AT WORK?!?!

YES.  It’s possible and not illegal, immoral or unethical!  Actually it’s essential. Guess what?  I get it.  After 35 years in business as an employee, employer and ultimately business owner I know that passion at work is critical.  And when I sold my insurance brokerage business 4 years ago, I…See More
Apr 25, 2012
Heather Cournoyer joined a group
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Canadian Underwriter magazine - Insurance Media Group

A group for readers and friends of Canadian Underwriter magazine and it’s Insurance Media Group of publications to connect in a common space. An open invitation to all instouch members to join this group!See More
Apr 16, 2012
Heather Cournoyer posted a blog post

Employee Engagement - Are you an Ostrich Employer?

Are you an Ostrich Employer? You know what I mean? You think that there may be some issues in your company. Your employee retention isn’t that great. You’re not sure how it compares to other companies in your industry but you would like it to be better. It seems that there is always somebody complaining about something. You write that off to the odd employee who just likes to whine.  You can’t possibly keep…See More
Apr 16, 2012
Heather Cournoyer is now a member of instouch
Apr 11, 2012

Profile Information

Current Title
President
Current Employer
Majix Consulting Inc.
Past Employment/Experience
35 Years of Insurance experience
Education
Chartered Insurance Broker, Certified Insurance Professional, Certified Passion Test for Business Facilitator
Location
Edmonton
Professional Summary
After over 35 years in the insurance business both as an employee and ultimately an owner, Heather (Rankin) Cournoyer sold her successful insurance brokerage with all intentions of retiring. She was only 52 at the time and realized that there was something more she could contribute.   Retirement wasn’t for her.  Thus, Majix Consulting (2011) Inc. was created to inspire, encourage and empower business owners and their employees to succeed.
As a business owner, one usually doesn’t have the time to research current trends, develop an understanding of human nature, how the mind works, successful communication techniques and more.  Heather is constantly monitoring trends, researching and working with her clients to provide guidance. She has combined her extensive insurance business background and experience with tools learned from ASAP Engagement.  (Advanced Solutions for Activating Passionate Engagement). In addition she has studied the work of Steven M. Covey, Greg Habstritt, Jim Collins, Brendan Burchard, John Maxwell, Robert Cialdini, Ph. D. and many other very successful leaders.
This has provided her with some powerful tools as well as a process that leads business to have higher profits and happier employees
Website
http://majix.ca
Associations and Groups
Insurance Institute
Sherwood Park Chamber of Commerce
Millionaire Women
Human Resource Institute of Alberta

Heather Cournoyer's Blog

Sometimes we in the Industry give ourselves a BAD REPUTATION!

Posted on November 27, 2012 at 12:17pm 0 Comments

If we are to improve our image,…

Continue

What do your Employees Really Want?

Posted on May 28, 2012 at 3:55pm 0 Comments

Is it money?  Is it a promotion?  Perhaps more time off?  Maybe more vacation?  Have you ever asked them?   

Using Survey Gizmo I sent out the following two questions: 

  1.  What is the best thing any employer has ever done for you to make you feel appreciated?
  2. Is there something you would rather have your employer do that would make you feel more appreciated?  If so, what would that be?    Read more......…
Continue

PASSION AT WORK?!?!

Posted on April 25, 2012 at 3:18pm 0 Comments

YES.  It’s possible and not illegal, immoral or unethical!  Actually it’s essential. 

Guess what?  I get it.  After 35 years in business as an employee, employer and…

Continue

Employee Engagement - Are you an Ostrich Employer?

Posted on April 16, 2012 at 2:00pm 0 Comments

Are you an Ostrich Employer?

 

You know what I mean? 

  • You think that there may be some issues in your company. 
  • Your employee retention isn’t that great. 
  • You’re not sure how it compares to other companies in your industry but you would like it to be…
Continue

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