Claims Professionals
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Claims Professionals
Members: 70
Latest Activity: May 3
Discussion Forum
The 8 Characteristics of an Awesome Adjuster Author Carl Van
Started by Ken Dusenbury. Last reply by Carl Van Aug 8, 2011. 1 Reply 1 Like
I have used this book as part of our new adjuster on boarding process to introduce customer service standards in a claim context. Carl Van is the author. It is available @ his website…Continue
Claim Demographics: Three Solitudes
Started by Ken Dusenbury Jul 26, 2010. 0 Replies 0 Likes
Here is an article from the Insurance Journal on the "solitudes" that may be in our claim organizations. When you look out your office door what do you see? What is the interaction or trust levels…Continue
Claim Managers The Pressure
Started by Ken Dusenbury Jul 20, 2010. 0 Replies 0 Likes
This is a blog entry written by Mary Anne Medina discussing the pressures on claim managers/adjusters during a CAT. I suggest we can take this further to recognize the multiple layers of stress on…Continue
BP Claim Manager Darryl Willis Interview
Started by Ken Dusenbury Jul 18, 2010. 0 Replies 0 Likes
Claims Magazine is going to interview BP Claim Manager Darryl Willis on their Facebook page and later in their August print edition. This may provide some valuable insights into claim leadership…Continue
Comment Wall
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Comment by Paul Aquino on November 12, 2009 at 4:29pm -
Looks like a new TV show will be airing focused on the insurance claims adjusting field - more here at this discussion forum:
http://www.instouch.com/forum/topics/adjusters-on-the-small-screen
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Comment by Ian Alexander on November 11, 2009 at 4:03pm -
Yeah I thought is something us claims geeks should have to tell war stories and network!
Thanks for joining my group.
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Comment by Paul Aquino on November 11, 2009 at 4:02pm
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Hi Ian – thanks for forming the “Claims Professionals” group on instouch. I would encourage other “claims professionals” to join as well.
Paul
Claims Canada Magazine
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