Played in a rock band for 5 years. Popular but messed up school badly. Parents not to happy. One day decided to make parents happy. Sold all my musical equipment on Yonge St from the trunk of my car. Found a job with the Commerce Group Insurance. Thought I was working for a bank in the mail room for the first few days. Got some valuable experience for 6 months. Decided to go back to College. Graduated from Insurance Administration at Seneca. Made the parents very happy. I have had the honour of speaking twice to the Graduating Classes at Seneca over the past 10 years. Indeed a great journey in a great industry.
As a young pup, I would go to job sites with my dad and help him out as much as I could. This eventually grew into me running crews of contents specialists for several restoration companies before taking my Marketing degree at the Asper School of Business (University of Manitoba). True to what seems to be tradition in this field, my dad gently nudged me to get back into the business for years until finally I decided start a Contents Listing service to help Adjusters, Insurers, and Policy Holders account for contents before and after a loss. Now, I'm able to use both my background in restoration and my education/work experience in technology and customer service to provide a fast, easy, and reliable service for my clients!
In my case, it was completely accidental. I was doing business to business sales as an employee of a third party vendor. I hated it! I desperately wanted out of sales, out of pitching, out of quotas, out of schmoozing. I did not want another day of being pleasant to people who were closing the door in my face, all over a product neither of us had any interest in. I was a good salesperson, but it was making me miserable and so I decided to do something drastic. I started applying for all kinds of jobs, even including security guard positions! My only rule was “anything except insurance”, because I was sure it would be even more soul crushing than my then-current role. I received a call from a company called Securican, asking me to come in for an interview. I liked the gentleman I spoke with, his genial attitude, his enthusiasm, his engagement and positivity about his workplace and so I accepted the interview. As an aside at the end of the call he asked me “Oh, by the way, do you know what we do here at Securican?” I responded with “Don’t worry; I’ll make a great security guard!” His response may as well have been accompanied by a horror movie musical score as said, “Actually, we do pet health insurance.” Sounded pretty shady to me! Still, I felt obligated and came in for the interview anyway. I absolutely fell in love with the energy, culture, and values I saw. I was excited by the scope of opportunity and the intellectual stimulation that had been so lacking in every job before this. I am definitely hooked on insurance now!
I was a driver for a courier company in 1996 and involved in a horrific accident with a fatality. I was on and off work dealing with physical and mental issues and decided to get an office job rather than a physical one, even temporarily. I went into a Credit Union to drop off a resume and the manager told me their insurance side was hiring but I needed to write the licensing exam.
So I ordered the books and wrote the exam. But by then the posting was filled. The office that proxied the exam said that if I passed he could give me 4 days a week at the ICBC counter.
I worked there and another office over the next 2 years then found an office in my hometown looking to train someone for commercial sales. 14 years later I'm still here!